Services we offer
Reactivating Lapsed Clients
Every business has past customers who, for one reason or another, have gone quiet. Often these accounts still hold untapped potential — they know your brand, they’ve used your services before, and they can often be re-engaged more easily than a brand-new prospect. At Southwell Marketing Ltd, we specialise in telemarketing through lapsed client lists to reignite these relationships and turn dormant accounts into active opportunities. ✅ Clean & qualify your old data – We update and validate your contact lists to ensure we’re speaking to the right people. ✅ Reintroduce your brand – Through professional, unscripted conversations that remind clients of your value. ✅ Identify new opportunities – By uncovering current needs, new decision-makers, or upcoming projects. ✅ Feed your sales pipeline – With reactivated accounts that are once again ready to buy. Often, the fastest route to new revenue isn’t chasing brand new contacts — it’s re-engaging the ones who already trusted you.
Exhibition & Trade Show Support
Do you find it difficult to spare team members to attend a trade show? Are you worried about missing opportunities to promote your brand? At Southwell Marketing Ltd, we make sure you never miss out. ✅ We can represent your company at any global exhibition, networking with prospects and collecting qualified leads on your behalf. ✅ Alternatively, we can work through the Exhibitor List, reaching out directly to target companies before, during, or after the show. Our approach ensures that even if you can’t be there in person, your brand is visible, your message is heard, and your pipeline continues to grow.
New Target Market Campaigns
Breaking into a new market vertical can be challenging. It takes time, persistence, and credible conversations with the right decision-makers to establish your presence and create demand. At Southwell Marketing Ltd, we design and manage telemarketing campaigns that help you penetrate new sectors with confidence. ✅ Raise brand awareness – We introduce your company to key decision-makers in your chosen vertical. ✅ Engage prospects credibly – Our unscripted, intelligent conversations build trust and uncover real needs. ✅ Generate qualified sales opportunities – We deliver leads that are sales-ready, giving your team a strong pipeline to work from. ✅ Support long-term growth – Each campaign leaves you with a cleansed, enriched database that continues to deliver value. With Southwell Marketing Ltd managing your new target market campaign, your sales team can focus on what they do best: closing deals.
Customer Service Surveys
Do you really know what your clients think about your business? Understanding customer satisfaction is vital — it highlights what you’re doing well and uncovers the areas where you can improve. At Southwell Marketing Ltd, we carry out confidential, independent customer service surveys on your behalf. ✅ Gain honest feedback – Clients often share more openly with a neutral third party. ✅ Identify strengths & weaknesses – Learn what your customers value most and where improvements are needed. ✅ Protect client relationships – Spot potential issues early and demonstrate that you take feedback seriously. ✅ Support growth – Turn insights into action that drives retention, loyalty, and repeat business. By letting us fulfil this task for you, you can focus on delivering your services while we provide you with the insights you need to strengthen client relationships.
Target Territory Campaigns
Expanding into a new territory takes time, persistence, and local knowledge. It can also pull senior personnel away from high-value tasks — slowing growth instead of accelerating it. At Southwell Marketing Ltd, we manage Target Territory Campaigns designed to launch your brand into new regions quickly, effectively, and at a fraction of the cost of in-house effort. ✅ Accelerate market entry – We create immediate brand visibility in your chosen territory. ✅ Save management time – We handle the heavy lifting so your senior team can focus on strategy and delivery. ✅ Generate qualified opportunities – We identify decision-makers and deliver sales-ready leads. ✅ Lay the foundation for growth – Each campaign leaves you with a cleansed, territory-specific database for future sales. With Southwell Marketing Ltd, you can penetrate new territories with confidence — and without slowing down your core business operations.
Follow up on advertising campaigns
Have you recently invested in an email or direct mailing campaign, but don’t have the staff to follow up with every prospect? Without timely conversations, valuable opportunities can easily be missed. At Southwell Marketing Ltd, we take this task off your hands and ensure every lead is followed up quickly, professionally, and effectively. ✅ Immediate feedback – We call prospects soon after they receive your campaign to maximise engagement. ✅ Uncover opportunities – Our unscripted, intelligent conversations identify genuine interest and next steps. ✅ Save internal resources – Free your team to focus on core responsibilities while we handle the outreach. ✅ Accelerate results – Turn your marketing spend into measurable leads faster. With Southwell Marketing Ltd, your advertising campaigns don’t just raise awareness — they generate qualified opportunities.